“The challenge doesn’t lie in the popular belief that healthcare organizations are slow in adopting technology, but rather in the fact that the market lacks solutions that are specifically designed for the clinical environment without disrupting a practitioner’s existing workflow,” says David Hoover, CMO and co-founder of MD Interconnect. To bridge this gap, Dr. Hoover decided to take things into his own hands and along with Karen Hohenstein, a seasoned healthcare consultant, co-founded MD Interconnect. Their venture offers a state-of-the-art cloud-based mobile and web platform, RapidConnect, which securely connects clinical participants across the care continuum. RapidConnect eliminates communication barriers between providers, enables outpatient and inpatient caregivers to connect effortlessly and ultimately improves patient care.
Our aim through our intelligent message routing system is to ensure that the right message reaches the right person at the very first time
The company places client needs above everything and offers a flat license fee for its application, which can be used by an unlimited number of users in a healthcare system. As such, RapidConnect was the solution of choice for WakeMed Health & Hospitals. WakeMed’s orthopedic practice had recently partnered with a prominent soccer club. Through this relationship, RapidConnect was extended to over 50 field-based physical trainers. As a result, players receive medical attention in less than half the time previously taken. RapidConnect paved way for superior care with fewer delays in responding to patient care questions, x-ray consultations, and follow-up arrangements. Always keeping in mind that secure communication is equally important as seamless communication; RapidConnect protects private patient health information (PHI) by encrypting data, enabling only designated resources to access information. “What we want our users to understand is that RapidConnect is much more than a communication tool. It becomes an extension of their outreach and growth strategy while assuring immeasurable patient and business value,” adds Karen. “Our vision is to emerge as the primary point of communication in the entire medical community while driving best-in-class clinical outcomes,” ends Dr. Hoover.