Andy Guffey, CEO, Lifecycle Health
Among the diverse needs of the healthcare industry, leveraging an advanced technology solution to monitor and consistently engage their patients has remained an unachieved goal for most providers. Without a holistic solution, healthcare providers face hurdles in communicating and encouraging their patients to be prepared for visits, and during the post-treatment phase, physicians also seek to monitor patients about their visits to downstream providers, or if they are off-track on recovery, or have recovery risks. This allows patients to be more involved during and after treatment, and to maintain a longer-term relationship with their providers.
Although there exists solutions which enable care facilities to overcome these barriers, they are fragmented and expensive; installing, integrating, and using them in tandem can be a complicated affair. With an all-in-one solution stack, Lifecycle Health helps providers through these predicaments associated with managing narrow solutions and the complexities of IT maintenance. With its cloud-based multi-channel patient management and communication platform, Lifecycle Health allows providers to manage and monitor patients along the recovery continuum and lower costs by up to 50 percent. Following patients along their recovery continuum to reduce risks and reduce costs is extremely important for providers whether they are managing global period scenarios, managing value-care programs, or involved in population management programs.
“Being relevant to patients is about communicating and encouraging them toward wellness in a convenient, anywhere-anytime mindset. However, providers also need to lower costs and increase revenue to be relevant to their provider network and partners,” states Andy Guffey, founder and CEO of Lifecycle Health.
With the Lifecycle Health’s solution, any healthcare provider—with minimal alterations to their internal set-ups and systems—can quickly digitalize and automate their patient communications and monitoring processes to impact their overall satisfaction positively, lower patient monitoring costs, and lower patient risks.
Being relevant to patients is about communicating and encouraging them toward wellness in a patient-convenient, anywhere-anytime mindset
Lifecycle Health enables providers to create customizable care path protocols for pre- and post-treatment scenarios. The solution automates patient engagement across a wide range of communication and management channels. Of the patients that have experienced treatments augmented by Lifecycle Health’s platform, more than 80 percent “strongly recommend” the solution. Many specialties today can leverage the benefits that Lifecycle Health offers.
In one such case, a hip-and-knee replacement service line approached Lifecycle Health with hopes of addressing their steep expenses, difficulties and risks in handling post-acute care manually. By aligning with the client’s need for faster patient navigation without changing their internal care processes, Lifecycle Health implemented its patient navigation service and its software within a few weeks time to enable the client to carry out a robust remote patient monitoring service. The service line was able to double their monitoring capacity, and over 60 percent of their patients interacted digitally. Lifecycle Health is highly experienced in serving several such niche specialties. This includes surgical procedures (e.g. orthopaedic hip-and-knee replacements), cardiology-related (e.g. Congestive Heart Failure), behavioral health (e.g. opiod/substance use disorder), and other injury, surgical, or behavioral health areas.
To keep up with their momentum of successful innovations, the company aims at enabling providers to deepen their branding experience with patients as well as upstream and downstream provider networks. With its vast experience and a passionate team to serve the industry right, Lifecycle Health offers the cutting-edge solution that today’s leading healthcare providers need to improve patient monitoring and engagement significantly, all at a lower cost.
A large part of the medical community fears that technology disrupts the relationship they have with the patient, alongside hindrances like technical complexities and cost issues. “We believe that the right technology actually enhances and builds the patient’s trust in the medical provider, only improving the relationship—the opposite of what the healthcare industry traditionally thinks,” concludes Guffey.