While healthcare CIOs are immensely interested to see the infusion of latest communications technologies, the implementation and ‘change’ tends to be met with pushback. “Add security and compliance concerns to the mix, and the challenges of a change-over are amplified,” comments Judit. However, Judit does not see these as anything but hurdles to overcome. With a clear understanding of the C-suite’s needs, she and her team have engineered an easy to implement and use, holistic messaging solution—OnPage.
Being a pioneer in bringing the immediacy and convenience of casual messaging to healthcare communication while adopting the cloud, OnPage is also Health Insurance Portability and Accountability Act (HIPAA) compliant. OnPage is more than just a pager replacement. It gives organizations full control of its messaging and users. “Companies can enable or disable users in real time, create response hierarchy trees, remotely wipe messages, track the status of messages sent, and also maintain a full audit trail,” Judit explains. And to ensure a smooth change-over, OnPage seamlessly integrates with existing legacy messaging systems, minimizing disruption.
Initially launched as an enhanced pager replacement that leveraged smartphone capabilities, OnPage has evolved with customers’ needs.
To ensure a smooth change-over, OnPage seamlessly integrates with existing legacy messaging systems, minimizing disruption
Enterprise Control System is just what organizations need to track events. In the case of an incident with a negative outcome that could have been avoided, the likelihood of a lawsuit is high. “It is crucial to be able to demonstrate that policies were followed, messages were sent to the right people at the right time, and the appropriate personnel responded promptly,” chimes in Judit. OnPage’s Enterprise Control System provides a complete documented picture of the communication trail leading to the event—valuable information that can be used to prevent adverse incidents in the future.
Being cloud based, OnPage flaunts the flexibility of supporting organizations, both large and small. “It is compatible with several answering service software systems,” states Judit. The company recently integrated with Cisco and now offers a dedicated Phone-line to OnPage. A front runner in this field, OnPage’s proven reliability and robustness is certain to ensure that, “you will never miss another critical alert!”