CIO as a Transformation Catalyst
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CIO as a Transformation Catalyst

By Patrick Thompson, Executive VP - Administration & CIO, Amedisys

Patrick Thompson, Executive VP - Administration & CIO, Amedisys

Challenges in technology to meet enterprise needs in 2013 and expectations

Windows tablets with the firepower to have long battery life - 10 hours per day, video camera, touchpad, pen-based, finger pad, keyboard attachable, large enough hard drive and memory to run a store and forward applications.

The areas in the business environment where solutions do not yet exist or not up to the mark, and which if existed, would've made the job easier

Voice recognition is not here yet.

The manner in which Data is used to head off problems and complications before they happen

We are using readmission report to educate our customers on our performance and their performance to drive down readmissions. We also use leading metrics to focus on visiting patients early, after discharge to prevent readmissions.

Thoughts on how IT strategic planning supports organization-wide efforts to improve quality, cut costs and improve efficiency in the health care sector

We have a proprietary electronic medical record (EMR) that enables us to do ‘care at the bedside’ and get real-time information to your referral source to help with care collaboration.

Technology Trends Impacting Enterprise Business Environment

Trends that will have a significant impact are telemonitoring, telehealth, and telemedicine.

My roles and responsibilities as a CIO

The role of a CIO has changed as a strategic change agent and a transformation catalyst.

Lessons learned and your advice for fellow CIOs

Learn the business, in my case I go on patient visits, go to care centers, and do the roles of our people for a day periodically, so I really understand what they need. As CIO you must understand the business and be a servant leader. I learned that from my boss- the CEO!

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